Manufacturing IT · Operational improvement
Steel processing · IT operations · Workflow automation
From Shop-Floor Operations to Internal IT and Automation
A regional steel processor had no formal IT department or dedicated internal owner. An employee who understood shop-floor and shipping operations began resolving production-computer failures, demonstrating the skills that led management to assign broader technology responsibility. The role grew into a complete internal IT function combining hands-on operating knowledge with custom software development to remove recurring bottlenecks across the business.